Help and support

Privacy Policy

Last updated: September 5, 2026

Recharjme places great importance on protecting personal information. This Privacy Policy explains what information may be collected when you use https://recharjme.com/, why it is collected, how it is used, and what rights you have.

Privacy officer

The person responsible for the protection of personal information at Recharjme is:

Eric Normandeau
Email: info@recharjme.com

Any question, access request, correction request, or complaint regarding your personal information may be sent to this address.

Personal information we collect

Depending on how you use the website, Recharjme may collect information that you voluntarily provide, including:

  • your first and last name;
  • your email address;
  • your telephone number;
  • the name of your company or organization;
  • your professional role;
  • information submitted through a contact form, quote request, or download request;
  • any other information you choose to provide.

Certain technical information may also be collected automatically, including:

  • your IP address;
  • your browser and device type;
  • your operating system;
  • the pages you visit;
  • the approximate date, time, and duration of your visits;
  • your interactions with the website;
  • cookies and similar technologies authorized through your consent preferences.

How information is collected

Personal information may be collected through:

  • contact and quote request forms;
  • HubSpot forms;
  • document download forms;
  • cookies and website analytics tools;
  • videos and content provided by external services;
  • email or telephone communications.

How we use personal information

Recharjme may use the information collected to:

  • respond to requests for information;
  • prepare and follow up on quote requests;
  • provide requested documents;
  • communicate with individuals who have completed a form;
  • provide and improve its services;
  • analyze website usage and performance;
  • maintain the security and proper operation of the website;
  • comply with legal obligations.

Personal information is not sold.

Consent

When you voluntarily provide personal information, you consent to its collection and use for the purposes stated at the time of collection.

You may withdraw your consent, subject to applicable legal or contractual obligations, by contacting the Privacy Officer.

Cookies and similar technologies

The website may use cookies that are necessary for its operation. Subject to your consent, it may also use analytics, marketing, or third-party cookies.

You can accept, refuse, or change your preferences through the consent management tool available on the website.

For more information, please review the website’s Cookie Policy.

Service providers and disclosure of information

Recharjme may use service providers for website hosting, form management, communications, website analytics, and third-party content integrations. These providers may include HubSpot, Google, and YouTube.

Only the information required to provide their services is disclosed to them. Some service providers may process or store information outside Quebec or Canada. In such cases, the information may be subject to the laws of the applicable jurisdictions.

Recharjme may also disclose personal information when required or permitted by law.

Retention and disposal

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.

When the information is no longer required, it is securely destroyed or anonymized in accordance with applicable laws.

Security

Recharjme applies reasonable administrative, technical, and organizational safeguards to protect personal information against loss, unauthorized access, misuse, disclosure, or unauthorized modification.

However, no method of electronic transmission or storage can guarantee absolute security.

Your rights

Subject to applicable laws, you may request:

  • access to the personal information held about you;
  • correction of inaccurate or incomplete information;
  • withdrawal of your consent;
  • deletion of information when permitted;
  • information about how your personal information has been used or disclosed.

To exercise these rights, please contact info@recharjme.com. Recharjme may request reasonable proof of identity before processing your request.

External links and content

The website may contain links, videos, or content provided by third-party websites. Recharjme is not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with personal information.

Complaints

Any complaint concerning the protection or handling of your personal information may be submitted to:

Eric Normandeau
Email: info@recharjme.com

The complaint will be reviewed and handled within a reasonable period in accordance with applicable requirements.

Changes to this policy

Recharjme may update this Privacy Policy to reflect changes to its practices, services, or legal requirements. The date of the latest update will appear at the beginning of the policy.

Contact us

For any questions regarding this Privacy Policy or the protection of your personal information:

Recharjme
4388 Saint-Denis Street, 2nd Floor
Montreal, Quebec H2J 2L1
Canada

Email: info@recharjme.com